Support

Questions about Wappuccino? Write or call. We reply in English or Italian.

Leggi in italiano

Contact us

• Email: [email protected]
• Phone: +39 351 341 6607

Tell us the sub-account, the WhatsApp number concerned and what you see on screen. A screenshot helps.

Common questions

My QR code does not appear

The number needs its own proxy IP before it can connect. This usually takes a minute or two. If the QR code is still missing after that, write to us.

A number went offline

Open the number in the Wappuccino panel to see its status. A disconnected number reconnects with a new QR code; a paused one with Resume. See Disconnect alerts.

A message failed

The failed message shows the reason in GoHighLevel. The common ones and what to do are in the FAQ.

How do I cancel or delete my data?

Uninstall the app from GoHighLevel. To have your data erased, email us; see the Privacy Policy.

More

All guides: Docs (in italiano). Common problems: FAQ. Legal: Terms and Privacy.